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Emergency Chimney Service

Emergency chimney service in Yorkville, IL

A chimney fire, a carbon-monoxide alarm, a blocked flue, smoke filling the house, or sudden structural damage is not something to wait on. We answer seven days a week, 7:00 AM to 9:30 PM, and we’ll tell you exactly what to do.

Life safety comes first.If there’s an active fire, or you smell gas strongly, get everyone outside and call 911 (or your gas utility for a strong gas smell) before you call us. Once everyone is safe, we’ll handle the chimney.
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What counts as a chimney emergency? Any situation involving your fireplace, chimney, or venting that could cause a fire, carbon-monoxide poisoning, or structural damage if it isn’t dealt with right away. Below are the five we’re called for most — what’s happening, why it’s dangerous, and what to do this minute.

Emergency 1

Chimney fires

A chimney fire is burning creosote inside the flue. People describe a loud roar or crackle like a freight train, dense smoke or sparks from the top of the chimney, and an intensely hot flue. It can reach well over 2,000°F and crack the liner in seconds, then spread into the home’s framing.

Do this now:

  • Get everyone out and call 911 if the fire is active or spreading.
  • If safe, close the glass doors or damper to starve it of air — never pour water, which can crack the flue.
  • Do not use the fireplace again until it’s inspected.

Once it’s out, we run a Level 2 inspection to check the liner for hidden cracks before you ever light another fire, and sweep out the creosote that fed it.

Emergency 2

Carbon monoxide leakage

Carbon monoxide is colorless and odorless, so your CO alarm is often the only warning. A chimney or gas appliance that can’t vent properly — from a blockage, a cracked liner, or a backdraft — can push CO into living space. Headaches, dizziness, nausea, or symptoms that ease when you leave the house are red flags.

Do this now:

  • If a CO alarm sounds, get everyone to fresh air and call 911.
  • Shut off the fireplace or appliance and don’t restart it.
  • Keep a CO alarm on every level of the home.

We find why it isn’t venting — checking the flue, the gas appliance, and the venting — and fix the cause, not just reset the alarm.

Emergency 3

Severe flue blockages

A flue can block suddenly — an animal or nest, a collapsed clay tile, or a heavy creosote plug. A blocked flue has nowhere to send smoke and combustion gases, so they come back into the house, raising both smoke and carbon-monoxide risk the moment you light a fire.

Do this now:

  • Stop using the fireplace or appliance.
  • If you lit a fire and smoke isn’t drawing up, put it out and ventilate the room.
  • Watch for CO symptoms and leave if anyone feels unwell.

We locate and clear the blockage, then fit a screened cap so animals and debris can’t get back in.

Emergency 4

Smoke backdrafting

Backdrafting is smoke pushing down and into the room instead of rising up the flue. It can be caused by a blockage, a cold flue, negative pressure from tight modern homes and exhaust fans, or a flue that’s the wrong size. Beyond the mess and the smell, the real risk is the carbon monoxide that rides in with the smoke.

Do this now:

  • Put the fire out and open windows to clear the smoke.
  • Turn off exhaust fans that may be pulling air down the chimney.
  • Don’t keep relighting it — the smoke carries CO.

We diagnose the real cause with an inspection and fix it — clearing a blockage, correcting the draft, or addressing flue sizing — so your fires draw the way they should.

Emergency 5

Sudden structural damage

Sometimes a chimney fails fast — a lightning strike, a bad storm, a vehicle impact, or long-hidden water damage that finally gives way. Leaning masonry, a collapsed crown, fallen bricks, or a large new crack means the structure may no longer be safe to use or even to stand near.

Do this now:

  • Keep people away from the chimney, inside and out.
  • Don’t light a fire — a compromised flue can let heat and gases into the structure.
  • Photograph the damage for your insurance before anything is moved.

We assess the structure, make it safe, and handle the masonry repair or rebuild — and the waterproofing that keeps water from doing it again.

Not sure if it’s an emergency?

If you’re asking the question, call and describe what’s happening. We’ll tell you honestly whether it needs us now, can wait for a scheduled visit, or doesn’t need us at all. There’s no charge to ask.

Call (630) 604-3104
FAQ

Emergency chimney questions

What should I do if I think I have a chimney fire?

Get everyone out and call 911 if it’s active or spreading. If you can do it safely, close the glass doors or damper to cut off air — never use water, which can crack a hot flue. Don’t use the fireplace again until it’s inspected; a chimney fire can crack the liner even when the house was never in danger.

My carbon monoxide alarm went off — what now?

Treat it as real. Get everyone to fresh air, call 911, and shut off the fireplace or gas appliance without restarting it. Carbon monoxide is odorless, so the alarm may be your only warning. Once everyone is safe, we find why the system isn’t venting and fix the cause.

Smoke is coming into my room instead of going up. Is that dangerous?

Yes, beyond the mess. Smoke backing into the room (backdrafting) carries carbon monoxide, and it means the flue isn’t drawing — from a blockage, a cold or wrong-sized flue, or negative pressure in the house. Put the fire out, ventilate, and have it diagnosed before using the fireplace again.

Do you offer same-day emergency service?

We answer and schedule seven days a week, from 7:00 AM to 9:30 PM, and we prioritize genuine emergencies. Call and tell us what’s happening — we’ll give you a straight answer on timing and what to do in the meantime.

Part of my chimney fell after a storm — who do I call?

Keep people clear of it, don’t light a fire, and photograph the damage for insurance before anything is moved. Then call us — we’ll assess whether it’s stable, make it safe, and handle the repair or rebuild. Sudden structural failure is one of the situations we treat as urgent.

Is a strong gas smell something you handle?

A strong gas smell is a life-safety emergency first: leave the house and call your gas utility or 911 before anything else. Once the gas company confirms it’s safe, we diagnose and repair the fireplace or venting issue behind it, including a failing gas valve.

Will using my fireplace after a problem make it worse?

It can. A cracked liner, a blockage, or storm damage can let heat, smoke, or carbon monoxide reach places they shouldn’t. After any of the emergencies on this page, don’t relight until we’ve inspected the system and confirmed it’s safe.

How do I prevent most chimney emergencies?

Most trace back to buildup or neglected maintenance. A yearly inspection and sweep, a good cap, working CO alarms, and prompt repair of small problems prevent the large majority of the emergencies we’re called for.

Chimney emergency? Call now.

United Chimney Sweepers answers seven days a week, 7:00 AM to 9:30 PM. If there’s an active fire or strong gas smell, call 911 or your gas utility first — then call us.

Call (630) 604-3104

Bonded & insured • We work to the NFPA 211 standard